Users

List

There is a filter you can use to display users you are interested in or you can simply click Choose user button to get the list of all users for your market. Here are available filters specifying user account properties:

• never logged in

• not verified

• trial

• training

• deactivated

• auto-registered

• blocked

• do not renew subscription

• will be on next invoice

When users are listed there is an information about the credit balance of your Fund displayed in top-right corner.

Fund

Let's imagine that you establish GalileoTerminal account for an agency and prepay it for them for the whole year of usage. But after few months agency changes its mind and migrates to the competitor. When you go and delete its GalileoTerminal account we save unused part of the prepayment in your Fund. When there is enough credit in your Fund to cover the costs for one account for one year, we use the Fund and don't charge you for the prepayment for this account.

On the way

Let's imagine that you cancel the account for which we issued the invoice already, but haven't received the payment yet. We assign the credit to 'On the way' fund then. When we have a confirmation that invoice is paid we move the credit to your Fund.

Description of the table columns

• Username - username of GalileoTerminal account

• PCC - PCC of the parent agency

• Agency - parent agency

• Email - E-mail address of GalileoTerminal account user

• Last login - date and time when given account was logged in last time

• Activated - date when the account was activated in production environment

• Expiration - expiration date of the account subscription

• ClientID - ClientID assigned to given account

• Sign-on code - signon command assigned to given account

• Active account - indicates if given account is active

• User role - the level of access of given account

• Type of action - action buttons for change and deletion of given account and link to statistics . You can find all relevant information about the use of given account in statistics.

Create

Click Add a new user button when you want to create new GalileoTerminal account.

Following is the description of the fields of the GalileoTerminal account

• Username - username of GalileoTerminal account

• Email - E-mail address of GalileoTerminal account user. This is used for password reset for example.

• Active account - Indicates if GalileoTerminal account is active. Account can be deactivated after too many login failures for example.

• Do not renew subscription - account is not invoiced and prolonged automatically after first year of usage

• Switch to paid access - Every account is established as a free of charge TRIAL for one month. Click this button, if you wish to make it PRODUCTIVE immediately.

• User role - defines the level of access of given account (Agent or Agency Admin)

• Sign-on code - the command for the host signon e.g. SON/ZJS or SON/Z01 or SON/ZGT

• ClientID

  • Client ID is a mandatory parameter for every GalileoTerminal account.

  • Client ID is the unique descriptor/address of a given access to the Travelport host system. GalileoTerminal account communicates with the host through the given Client ID.

  • Please remember that the ClientID has to be configured and dedicated to the GT access only. It cannot be shared within more accounts or Galileo Desktop or Smartpoint installations.

  • If you receive an error (“Could not establish session with Galileo. Your Client ID may be wrong”) while sending a command to the host in the terminal window, please check the Client ID configuration with your local Travelport representative. Usually, shared subnet 128 is not added. Please see the manual to learn how to add it.

  • Please remember that GalileoTerminal requires a Client ID with a specific configuration (shared subnet) suitable to GalileoTerminal.

  • Agency can obtain the Client ID from the local Travelport representative.

  • This manual provides a step-by-step instruction on how to order a Client ID suitable for GalileoTerminal, using the ProvisionIT application.

  • Client ID is requested by the local Travelport representative through the ProvisionIT application and provisioned by Travelport Int. – BOMS department.

• Verify - When you click on Verify button, GalileoTerminal tries to reach the host using inserted ClientID and Sign-on code.

• Agency - defines the agency where given GalileoTerminal account belongs to

• Language - the language of the GalileoTerminal user interface

• Pages in terminal - defines the number of the host response pages that are scrollable in the Terminal window

• Report format - defines the format of the sales report file (FILE-SR)

• Itinerary settings

  • Itinerary format - HTML or Plain text format can be setup for the itinerary

  • Consultant name - agent contact details shown on the itenerary

  • Sender name - agent contact details shown on the itenerary

  • Sender email - agent contact details shown on the itenerary

  • Visible blocks - defines what parts are shown on the itinerary

• eTracker lines per page - number of the rows on one page of the eTracker table with issued tickets and their coupon statuses

• Hide user information - says if the box with USER and AGENCY is displayed in top-right corner when user is logged in

• Availability lines - The number of lines for one flight in the availability response. Choose 3 to be sure that statuses of all booking classes are visible.

• Translate GDS commands - instantly translates commands of all known GDS's to Travelport+.

• Delete settings - use this button if you wish to reset user preferences in windows layout, shortcuts and links.

• Modules - defines modules available for given account

• itinerary - enables itinerary for given account

• Emulate P-HMPR - enables automatic print of Sales report even if there is no linkage or Galileo Print Manager available. GalileoTerminal builds a printer output from the host responses sent to screen while P-... command is entered. Then a compiled output is sent to the local printer. Having this feature off, a regular output is sent to the linked printer GTID. Supported commands are P-HMPR, P-HMPP, P-HMPS, P-HMPR*E.

• sales report - enables FILE SR feature. The data from host sales report can be stored in a file using the FILE-SR command in the terminal window.

• eTracker - enables GalileoTerminal eTracker module. The module allows users to check the status of all coupons issued through GalileoTerminal within the agency’s PCC. If GTIRs are collected also for reservations issued outside GalileoTerminal, all tickets issued by the agency can be followed in GalileoTerminal eTracker.

• SMS - enables GalileoTerminal SMS Service, that allows the agent to send an SMS with itinerary, e-ticket or plain text directly from GalileoTerminal.

• Value limit history - enables credit balance movements history to be displayed in user's My Profile

• Directly printed docs - Itinerary, Agent Coupon, Credit Card Charge Form, Refund Notice can be printed out from GalileoTerminal even if there is no linkage or Galileo Print Manager available.

• Comment - dedicated to free text notes

Delete

If you wish to delete given GalileoTerminal account, you need to retrieve the list first, then click on the delete (removal) button beside the account in Type of action column.